Setting Up Your Patient Portal
The Western Reserve Hospital Physicians Patient Portal allows you to:
- Check your personal records anywhere, anytime, using a computer, smartphone or tablet
- See your physician through a televisit
- Make more informed health decisions for you and your family
- Save valuable time with online communication and scheduling tools
- Manage your entire family’s healthcare in one spot
Before registering for the portal – contact your Western Reserve Hospital Physicians office. Phone numbers can be found on your doctor's page.
Here’s how to get started:
- Make sure we have your correct email address
- Once we have your email, we will send you an invitation to the Patient Portal
- Click the registration link in the email you receive from no-reply@eclinicalmail.com
- Create your portal login using a unique username and password
- Enter the invitation code provided by us and click “Agree” on the release information
Once you have a Patient Portal account, you can access it from a mobile device via the healow app. Access/download the healow app via Google or Apple app stores:
- Download healow from the App Store or from Google Play
- Use Practice Code “DGDABA” when registering
- Login to healow with your Patient Portal ID and password
- Access the appointment in your healow app and continue through the questionnaire steps and start the televisit
Help & Support
For portal and app assistance, contact your provider’s office.