PRC Recognizes Industry’s Best with Annual Awards 

Western Reserve Hospital was recently recognized with a 5-star Excellence Award in Endoscopy by Professional Research Consultants, Inc. (PRC), a leader in the healthcare intelligence space.

The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on the 2023 Outpatient Surgery Services Normative Database.

“It is an honor to recognize Western Reserve Hospital with this Excellence in Healthcare Award for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Western Reserve Hospital has shown their commitment to making their hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”

“I want to applaud our endoscopy staff for receiving this award, which represents our scoring in the top 10% nationally for patient feedback,” said Dr. Robert Kent, President and CEO, Western Reserve Hospital. “Without their dedication to our patients and helping each other, we would not be able to provide the top-quality care for which we have been recognized and continue to offer.” 

To learn more about the 2024 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCExcellence.com.